Remote First Aid and Pre-Hospital Care has partnered with what3words, to provide the location of their lone workers in an emergency to help identify their position faster.

Available in the UK in both English and Welsh the app is being used to help save lives and to get help and services when needed. We share this information with our staff and students attending our first aid training courses.

Visiting us? Our what3words is /// subject.otter.magnetic if you need to summon the Emergency Services when visiting us.

What3words has been backed by the UK police, with everyone urged everyone to download the What3words app, saying it had already been used to help save lives. It’s already being used by many emergency services and now includes the NHS Ambulance Services to help get resources straight to the scene of an incident more effectively. All Emergency Services in Wales have integrated the W3W system in to their dispatch control rooms and the W3W app is now available in Welsh language since April 2020. Below we describe the system in more detail.

Can I give Welsh emergency services a what3words address when I need help?

Every police, ambulance and fire and rescue service in Wales has adopted what3words and can request and accept callers’ what3words locations to speed up emergency response. For example, two walkers who had become lost in the Brecon Beacons gave the what3words address for their location using the what3words app and were rescued by the Central Beacons Mountain Rescue Team.

what3words is useful in non-emergency situations too: Neath Port Talbot Council is one of the first local authorities in the UK to use the technology to help residents accurately report the location of incidents such as fly-tipping, potholes and fallen trees.

Find out how to use the what3words app or read more emergency services rescue stories.

What3words has divided the world into 57 trillion 3m by 3m squares and given each a unique three word ‘address’. It means, a person’s exact location can be pinpointed, more accurately than a street name or postcode, in the event of an emergency.

The app is free to download for both iOS and Android phones and, once installed, does not need an online connection to work. The three-word format also works anywhere in the world, in 36 languages.

South Yorkshire Police have used the app to locate a 65-year-old man who became trapped after falling down a railway embankment, In another case this time in Cornwall, HM Coastguard was able to locate a injured female, where a passers-by utilised the W3W app. In another recent case a rock climber on Portland in Dorset who had fallen was located by South Western NHS Ambulance Services, who integrated the W3W in to it’s control room world mapping systems in 2019.

We hope you will join us in having this app on your devices so as being able to react in any emergency situation or maybe in utilising the services of others as described above. In the meantime why not download the following: Or if you have used what3words let us know below and we’ll share your story in next months issue.

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Remote First Aid and Pre-Hospital Training Ltd (Remote First Aid) is registered in Wales, Company Number: 12641339 | DUNS Number 225944338.