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Emergency Care for First Responders (RQF)

Who is this qualification for?

This pre-hospital care qualification is aimed at learners working in roles where their primary or secondary focus involves giving emergency medical care as the first responder on the scene of an accident or emergency. Roles may include, security operatives, close protection officers, event medical operatives, cabin crew and community first responders, among others.  

It is ideal for those learners that require a higher level of knowledge and skills than standard first aid at work qualifications.  

In line with industry guidance, the qualification supports responders for a period of 3 years, at which point learners will need to requalify. 

Qualification Details

Course Title: Highfield Level 3 Award in Emergency Care for First Responders (RQF)

QAN: 603/6892/5

Level: 3

Credit Value: 4

How long will it take?

Initial Training Course Hours

Delegates are required to complete 40 hours of learning on their initial training course. This is broken down as 13 hours of online learning followed by three long days typically running from 08.00 to 18.00 including breaks.

Requalification Training Course Hours

Delegates are required to complete 18 hours of training over three-days to requalify. We would expect those holding this qualification to be able to submit a working portfolio to include a log of annual refresher training of a minimum of 6 hours each year. We may consider those holding an equivalent qualification, with qualifying annual CPD log to apply to join this training.

Topics covered

Topics covered include assessing and responding to incidents, CPR for adults, children and infants, therapeutic oxygen therapy and catastrophic bleeding. The qualification also covers assisting a casualty who is suffering from major injury or illness such as chest injuries, spinal injuries, heart attack and anaphylaxis.   


The Pre Hospital Environment

  • The role of the Emergency Care First Responder
  • Minimising risk of infection
  • Consent
  • Principles of Scene Management

Casualty Assessment

  • Mechanism of Injury
  • Patient Assessment
  • Communicating with patients
  • Primary survey and assessment
  • Safer moving and handling

Respiration and Airway Management

  • Recognition of respiratory problems
  • Advanced airway management – Oral, Nasal and Laryngeal Airways
  • Choking
  • Use of suction
  • Oxygen Administration– Delivery systems and SpO2

Basic Life Support

  • Cardio Pulmonary Resuscitation – to current UK guidelines
  • Paediatric CPR


  • Automated external defibrillation

Circulation and Shock

  • Recognition and initial care of haemorrhage
  • Catastrophic Haemorrhage – including the use of tourniquets and haemostatics
  • Shock
    • Cardiogenic
    • Neurogenic
    • Hypovolaemic
    • Septic
    • Anaphylactic


  • General Bone / Joint injuries
  • Head injuries
  • Spinal & Pelvic injuries 
  • Chest injuries
  • Burns
  • Eye Injuries


  • Heat Stroke & Dehydration
  • Hypothermia

Medical Related Emergencies

  • Heart attack/angina
  • Diabetes
  • Stroke
  • Epilepsy
  • Asthma – including additional remote protocols
  • Anaphylaxis – including additional remote protocols
  • Poisoning
  • Sepsis

Assessment method

This qualification is assessed by practical demonstrations, verbal questioning and a final online multiple-choice theory exam.

For Groups

For up to 8 delegates

For Individuals

When joining us

Call us on 01291 661 778 for more information

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Remote First Aid and Pre-Hospital Training Ltd (Remote First Aid) is registered in Wales, Company Number: 12641339 | DUNS Number 225944338.